Treatment Coordinator / Dental Assistant

Julie

Hello, my name is Julie and I am responsible for assisting with new patient exams, assisting with growth and development consultations, discussing orthodontic problems, and presenting possible treatment options including financial obligations.     

Diagnostic Coordinator / Dental Assistant

Sarah

Hi, I'm Sarah and I am responsible for taking diagnostic records which are used to determine treatment plans. I also assist the doctor and hygienists in the clinic area, help other dental assistants with the sterilization of instruments and treatment areas, and provide oral hygiene instructions to patients.   

Financial Coordinator

Kelly

Hello, I'm Kelly and I am responsible for initiating new patient contracts, posting payments, completing insurance forms and assisting with outgoing correspondence to patients and dentists. 

Financial Coordinator

Nancy

Hi, I'm Nancy and I am responsible for initiating new patient contracts, posting payments, completing insurance forms and assisting with outgoing correspondence to patients and dentists.  I also assist with new patient exams and consultations.     

Scheduling Coordinator

Donna

Hello, my name is Donna and I am responsible for greeting, checking in, and checking out patients.  In addition to this, I manage all aspects of the schedule, handle phone calls and emails, and coordinate new patient appointments and information. 

Dental Sterilization Technician

Amy

Hello, my name is Amy and I am responsible for ensuring all orthodontic instruments and devices are cleaned, disinfected and sterilized in accordance with Ontario Public Health standards and procedures.  I am also responsible for performing quality assurance tests on the effectiveness of the sterilizing process, and for performing routine preventative maintenance on all reprocessing equipment.

Level II Dental Assistants

Amy, Kylie, Kayla and Chris

Hello, we are responsible for the sterilization of instruments and treatment areas, oral hygiene instructions, and assisting doctors and hygienists in the clinic area.

Hygienists

Heather, Lynn, Marnie and Sarah

Hello, we are responsible for assisting the doctors with patient orthodontic care including placement, removal, and adjustment of all types of braces including stainless steel, ceramic, and Invisalign®.